RETURN POLICY

The goal of Legendary Auto Interiors, Ltd. is to provide our customers with the highest quality parts and the best customer service in the industry.  However, there are situations where returns are necessary.   For those occasions, please contact a Legendary Team Member, Monday-Friday at 800-363-8804, 8 AM – 6 PM EST. 

Legendary Auto Interiors Ltd. will accept the return of products for a full refund or exchange up to 30 days from the original invoice date with no re-stocking fee. Returns after a 30 day period, but before 60 days will be subject to a 25% restocking fee.  No returns will be accepted after 60 days. Custom, Special Orders, Specialty Run Materials, Leather and NOS are not eligible for return under any circumstances other than a manufacturering defect.  If any product is modified, altered, painted, installed or disassembled in any way without Legendary’s expressed written permission, the item is non-returnable.  Legendary always recommends professional installation on all products.  Any item which has been altered, painted, installed or deemed non-resalable by Legendary will be returned to the customer at the customer’s expense.  Legendary is not responsible or liable for labor fees associated with the installation, modification or repair of any product purchased regardless of the circumstances.


All returns must receive prior approval and an RMA (Return Merchandise Authorization) number prior to return shipping.  Packages received by Legendary Auto Interiors Ltd. without prior approval and RMA number will be refused.  Return shipping and insurance are the customers responsibility.  All returned items must be received in as new condition.  Examples that render a product non-returnable include, but are not limited to: evidence of attempted installation, parts that have been bent, broken, creased, scratched, soiled, melted or discolored.  Also, we will not accept returns for any items that have been altered, painted, repaired or for any reason that has rendered the product non-returnable.  Warning: Legendary is not responsible for damaged or lost packages returned by the customer.

Attention Canadian customers – Warranty returns must be clearly marked as follows: “US goods being returned for repair or replacement under Warranty Commodity Code 9801:00V0”