Company Policies

General

Color Matching

It is always our goal to provide you with the highest quality, most current and closest possible color match for your project. Raw good manufacturers utilize a matching and coloring process that is out of our control. It requires the industry to establish a color standard of +/-5% dye lot variation. For this reason, Legendary Auto Interiors, Ltd. cannot and will not guarantee an exact color match between the sample you approve and the actual color of the product you receive. Cancellations, returns or refunds will not be issued once you have approved a color and the product has been ordered.

Specialty Run Materials (SRM)

These materials are original to a specific year and have a specific manufacturer’s seal printed on the back. Legendary Auto Interiors, Ltd. will make every effort to source SRM materials, but in some cases the correct material is unavailable.

For current availability and price quotes, please contact us.

Custom Leather Color Matching

In most cases we can provide the correct color match, however some applications may require a clean, non-faded sample. Extra lead time is required for any specialty run material. Leather seat orders and will be quoted at the time of your order.

Damage Claims

If you discover that your product has been damaged, please contact a Legendary Team Member immediately. Legendary Auto Interiors, Ltd. will expedite the process and resolve the issue quickly.

Please inspect boxes thoroughly. Remove all packaging from the box. Some products may be nested within other products. Also, some products may be taped to the inside of the box. Do not discard any boxes until you have inspected them thoroughly. Please compare all items that you have received to the packing slip, as some items may not have shipped yet. Be advised that all returns require an RMA (Return Merchandise Authorization) number. Any product returned without an RMA number will be refused.

Pricing and Liabilities

Prices in all catalogs and our website were in effect at the time of printing and supersede all prices in any previous publications. Legendary Auto Interiors, Ltd. makes every effort to honor the prices contained herein. However, due to increased costs of manufacturing, materials, etc., prices are subject to change without notice.

For current pricing please visit our shop or contact a sales rep.

Legendary Auto Interiors Ltd. is not liable for any errors or incorrect information regarding Legendary Auto Interiors Ltd. in any e-mails, printed catalogs, and or press releases. This includes but is not limited to any images, pricing information.

Product Availibility

While we have many different seat upholstery components and other soft-trim related items in stock ready for immediate shipment, we may occasionally be out of stock on a particular item. We will make every effort to have your order shipped to you as soon as possible.

Returns

The goal of Legendary Auto Interiors, Ltd. is to provide our customers with the highest quality parts and the best customer service in the industry. However, there are situations where returns are necessary. For those occasions, please contact a Legendary Team Member, Monday-Friday at 800-363-8804, 8 AM – 6 PM EST.

Legendary Auto Interiors Ltd. will accept the return of products for a full refund or exchange up to 30 days from the original invoice date with no re-stocking fee. Returns after a 30 day period, but before 60 days will be subject to a 25% restocking fee. No returns will be accepted after 60 days. Custom, Special Orders, Specialty Run Materials, Leather and NOS are not eligible for return under any circumstances other than a manufacturering defect. If any product is modified, altered, painted, installed or disassembled in any way without Legendary’s expressed written permission, the item is non-returnable. Legendary always recommends professional installation on all products. Any item which has been altered, painted, installed or deemed non-resalable by Legendary will be returned to the customer at the customer’s expense. Legendary is not responsible or liable for labor fees associated with the installation, modification or repair of any product purchased regardless of the circumstances.

All returns must receive prior approval and an RMA (Return Merchandise Authorization) number prior to return shipping. Packages received by Legendary Auto Interiors Ltd. without prior approval and RMA number will be refused. Return shipping and insurance are the customers responsibility. All returned items must be received in as new condition. Examples that render a product non-returnable include, but are not limited to: evidence of attempted installation, parts that have been bent, broken, creased, scratched, soiled, melted or discolored. Also, we will not accept returns for any items that have been altered, painted, repaired or for any reason that has rendered the product non-returnable. Warning: Legendary is not responsible for damaged or lost packages returned by the customer.

Attention Canadian customers – Warranty returns must be clearly marked as follows: “US goods being returned for repair or replacement under Warranty Commodity Code 9801:00V0”

Sales Tax

Any items picked up at our Newark, NY facility will be charged the current sales tax rate for Wayne County, New York.

Any items picked up at a show will be charged the appropriate sales tax for the state and county where the show is held.

Canadian customers picking up their order at our Newark facility may claim NYS sales tax back from NYS using form AU-11-1.

Showroom Hours

Showroom hours are Monday-Friday 8:00AM to 5:00PM (Eastern Standard Time).

You are always welcome to visit our showroom to place an order with one of our Legendary Team Members.

Trademarks & Copyrights

Products listed by Legendary Auto Interiors, Ltd. in any publication have been reproduced and/or remanufactured to resemble original products. All manufacturers names and descriptions are used for reference purposes only. It is therefore understood that the products listed are in fact REPRODUCTIONS unless specified otherwise. All parts described and offered for sale in any publication as NOS (New Old Stock) are new parts/materials manufactured by or for Chrysler Group LLC and General Motors Corporation.


Mopar, Jeep, Dodge, Hemi, Plymouth and Chrysler are registered trademarks of Chrysler LLC used under license to Legendary Auto Interiors, Ltd.


American Motors is a trademark of Chrysler LLC used under license to Legendary Auto Interiors, Ltd.


GM Restoration Parts emblem, is a registered trademark of General Motors Corporation and is used under license to Legendary Auto Interiors, Ltd.


The trademarks appearing on this website as well as in any publications including, but not limited to: Legendary Auto Interiors, Ltd., LegendImagery and There Really is a Difference and their respective logos, slogans are trademarks of Legendary Auto Interiors, Ltd.

Patents










Privacy Policy

Warranty

Ordering

Phone ordering

You may conveniently order by telephone from 8:00AM to 6:00PM EST Monday-Friday by calling 1-800-363-8804.

Fax Ordering

When ordering by fax, please fill in all information on the order form which pertains to your vehicle. When ordering for two or more vehicles please use a separate page for each vehicle. This will avoid any confusion and help expedite your order. Print all information and include a telephone number where you may be reached during the day and evening. Ordering may be completed by FAX 24 hours a day, 7 days a week. FAX # 800-SEAT-UPH.

Mail Ordering

When ordering by mail, please fill in all information on the order form which pertains to your vehicle. When ordering for two or more vehicles please use a separate page for each vehicle. This will avoid any confusion and help expedite your order. Print all information and include contact information where you may be reached during the day and evening. Please include all payment information.

Please mail the order to Legendary Auto Interiors, 121 West Shore Blvd., Newark NY 14513.

Payment Methods

Certified Bank Checks

All payments in US funds only. Please reference your customer number and order number on your check.

Credit Cards

All payments by US funds only. VISA, Master Card, Discover and American Express cards are accepted. Please include card number, expiration date, security code, and complete billing address. If mailing or faxing the order, sign the bottom of the order form. Custom and NOS orders must be prepaid and are non- returnable, non- refundable and may not be cancelled.

Money Orders

All payment by US funds only. Please reference you order number on your money order.

Personal Checks

All payments by US funds only. Orders paid by personal a check will be held for 5 business days. Please reference your order number on your check.

PayPal

All PayPal transactions require the email address that corresponds to your PayPal account. Once the information is given we will then make a request for the funds through PayPal.

Shipping

APO / FPO Shipping

APO and FPO shipping is available some restrictions may apply. Please call your Legendary Team Member for details. PH: 1-800-363-8804

Insurance

Legendary Auto Interiors, Ltd. is committed to providing the highest possible level of customer service, however on rare occasions circumstances beyond our control can result in lost or damaged packages. To protect our customers against delays and having to make time consuming phone calls to the carrier, orders will incur a modest $3.50 insurance fee on each shipment.

Oversize and Overweight

Oversize is the designation for UPS and FedEx Ground packages that meet one of the specifications for billing purposes:

Oversize 1 (OS1)
Designates a combined length and girth exceeding 84″, but less than 108″. Actual weight is less than 30 lbs, and is billed at 30 lbs.

Oversize 2 (OS2)
Designates a combined length and girth exceeding 108″ but less than 130″. Actual weight is less than 70 lbs, and is billed at 70 lbs.

Oversize 3 (OS3)
Designates a combined length and girth exceeding 130″ but less than 165″. Actual weight is less than 90 lbs, and is billed at 90 lbs.

Truck Freight

Truck freight is recommended for most of your installed upholstery products. Please discuss this option with a Legendary Team Member when you place your order to get further details and the best shipping rates.

Additional charges may be applicable depending on the service required.

Truck freight is excluded from any shipping promotions.

International Shipping

Legendary Auto Interiors, Ltd. is a NRI shipper (Non Resident Importer) which allows us to collect taxes and duties at the time of order. Your order will be delivered to you without the shipper needing an additional payment for duties and taxes. We use UPS or FedEx Ground to Canada and can quote the landed cost to your door at time of order.

Overseas shipments are by “best method” unless otherwise specified. Purchaser is responsible for all Duties and Taxes.

All foreign orders must be prepaid at time of order.

Call a Legendary Team Member today for a shipping quote. PH: 1-800-363-8804

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